Terms and Conditions

On booking a treatment with gazelle mobile beauty, you must please make us aware or discuss any medical conditions or contra indications with your therapist and at time of your booking.  This is very important as certain treatments cannot be performed or may have to be adapted in some ways.

Disclaimer

On the day of your appointment, your therapist will go through a consultation with you, and also ask of any contraindications you may have. If the client is under the age of 16, a parent, or guardian must approve of the appointment.

Cancellation policy

Gazelle Mobile Beauty will please require  a 24 hours notice if you need to cancel or reschedule your appointment. All appointments will require a 50% deposit at the time of booking.

Please note that we charge a cancellation fee of 50% on the full service value if an appointment is cancelled or reschedule less than 12 hours.

Gift Vouchers are valid for 6 months unless otherwise stated. They are non refundable. Please have your gift voucher with you for the appointment. The cancellation policy still applies to gift vouchers, 50% of the treatment price will be redeemed from your voucher

Mobile Beauty Etiquette

Gazelle mobile Beauty therapist will arrive 15 minutes before the start of your treatment. This allows the therapist to set up, prepare for treatment and complete a consultation card in order to ensure your treatment is personally tailored to your requirements.

After all individual beauty services, your beauty therapist will give you the recommended aftercare advice on any home care and products needed to maintain and enhance the benefits of your treatment.

Please note as a courtesy to all our clients, prompt appointment schedule is adhered to. Treatments, which start late, will finish at the appointed time so as not to cause inconveniences to other clients.

Opening hours

We here for you from

Monday-Saturday 7am – 9pm and on Sunday 8am – 8pm

All bookings are available from 7am up on till the last appointment that should end at 10pm. If you require any bookings outside these openings hours please let us know well in advance. We do not charge but there will be a $20/N6,000 charge if you live in the congestion areas and require our service during congestion charging times.

Private policy

We know that by booking an appointment through Gazelle Mobile beauty, you’ve placed your trust in us and that’s why we are committed to ensuring that your privacy is protected and well secure. The following will explain how we use any personal information obtained about you.

The information we collect

When making a booking with Gazelle mobile beauty, we will ask for information such as name, email address, location address, contact number, birth date, medical history, treatment preference, skincare regime and other relevant information which is related to your treatment.

What we may do with the information

All these information collected is necessary to process your booking but also allow us to be able to provide you with the best service and advice. We may contact you for promotions or special offers of which we think you may find interesting using the email address provided at time of booking.

Safety and Security of your Information

Gazelle mobile beauty will not pass any information to any third parties.

We follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from you and store only data that is necessary.

If you believe that any information we are holding about you is incorrect and will like to update it, please email us at contact@gazellemobilebeauty.com and we will be happy to do so.

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